# Hyper-Personalized Communications

## Messaging That  Gets Customers

Imagine sending a personal note to every customer whose payment failed — explaining exactly what happened, in your tone, your voice, your brand. That's what Slicker does, on full autopilot. AI crafts hyper-relevant messages for every scenario, then continuously optimizes what works best.

### AI That Learns What Works

Like the best ad platforms, Slicker automatically tests and promotes your highest-performing messaging — so recovery rates climb while you sleep.

### Scenario-Aware Messaging

Every email is tailored to the specific failure reason, customer history, and payment method. Soft decline? Expired card? Insufficient funds? Each gets a different message.

### Auto-Optimizing Creatives

AI continuously iterates on subject lines, copy, and CTAs — automatically promoting what recovers the most revenue and retiring what doesn't.

### Your Voice, Your Domain

Emails come from your domain, not a third-party billing system. Your tone, your style, your sender — customers see a message from a brand they trust, not a faceless payment processor.

### Customer-Level Personalization

High-value enterprise customer gets a different email than a trial user. Messaging adapts to segment, lifetime value, and engagement history.

### One-Click Payment Updates

Secure, branded payment update pages embedded in every email. Mobile-optimized with minimal friction to maximize conversions.

### Full Autopilot

Set it once and let AI handle everything — timing, content, sequencing, and optimization. Recovery improves continuously without you lifting a finger.

## Deploy Your Way

Run Slicker as your complete dunning engine, or layer it on top of your existing email stack. Either way, every message is personalized and optimized automatically.

#### Autopilot

We manage everything—timing, content, sending

#### Alongside Existing

Supplement your current dunning with our intelligence

#### Standalone

Be your only failed payment communication solution

| Day | Message Type          | Open Rate  |
|-----|-----------------------|-----------|
| 1   | Soft Reminder         | 45%       |
| 3   | Update Request        | 38%       |
| 7   | Urgency Notice        | 32%       |
| 14  | Final Notice          | 28%       |

## A Playbook That Never Stops Evolving

A generic “please update your payment method” email doesn't cut it. Every failure is different — the reason, the region, the payment method, the customer. Slicker maintains a living playbook that AI continuously refines based on what actually gets customers to act.

Each scenario gets the right explanation, the right action, and the right tone — automatically.

| Country | Scenario                                   | Action                                 |
|---------|-------------------------------------------|---------------------------------------|
| US      | Expired card in the US                    | Guides customer to update their card on file |
| IN      | RBI approval required in India            | Asks customer to approve the charge in their banking app |
| GB      | Failed Direct Debit collection in the UK   | Helps customer choose a new collection date |
| US      | New card not yet activated                 | Reminds customer to activate their replacement card |
| DE      | Cancelled PayPal agreement in Germany      | Walks customer through re-authorizing billing |
| AU      | Stolen card reported                       | Sensitive notification to add a new payment method |

## Complete Payment Recovery

### Smart Retries  AI-Powered Optimization
For every failed payment, we answer three questions: whether to retry, when to retry, and how much to retry. Our ensemble of machine learning models reads network-level messages, gateway error codes, and customer behavioral signals.

- Individual failure processing
- Built in industry heuristics
- Automatic multi-gateway selection

### Evaluation  Unrivaled Transparency
Every vendor claims impressive recovery rates - but we actually prove it. We run rigorous AABB testing, the same crossover methodology used in clinical drug trials, to guarantee statistically significant results.

- Clinical-grade AABB testing eliminates biases
- Test design tailored to your business
- Runs on autopilot in your existing system

>1M

Recovered payment failures

20%

Recovery rate uplift

<5min

Time to go live

SOC 2 in progress

Enterprise-grade security

Global coverage

Stop the revenue leak

## Never Worry About  Payment Failures Again

Retain your customers with the best-in-class AI payment recovery platform. Guaranteed ROI with success-based pricing.